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Server Tips: Teamwork


Working as part of a team is one of the most rewarding and, occasionally, most difficult aspects of working in foodservice. Here are tips for being a strong team player:

  1. Come to work on time and be ready to work.
  2. Help other team members when they need it. You never know when you yourself may need a hand.
  3. Be open to feedback and willing to improve.
  4. Pay attention to when your coworkers do a good job, and don’t be afraid to let them know. A small compliment can go a long way.
  5. Take an active stance in solving problems.
  6. Take responsibility for your own mistakes, and don’t rush to blame others. There are, however, circumstances under which you should report a coworker’s inappropriate behavior (for example, if a coworker sexually harasses you, another employee, or a customer, or if a coworker deliberately contaminates a customer’s food). But most of the time, pointing fingers at a coworker only damages your relationship with that person, and doesn’t accomplish anything.
  7. Save all complaints and gossip for another time and place; bring your best attitude to work, and don’t give another employee reason to feel excluded.
  8. Always do your best.

Remember, no restaurant runs well from the success of a single employee; when you and your coworkers learn to work as a team, you will have better relationships, a more enjoyable job, and a more successful place of employment.

Katie Heil

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