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Server Tip: Know the Menu

Server waiter pointing to menu for patron customer helping at table lunchThere’s almost nothing more frustrating for a customer than a waiter who knows little to nothing about the food they’re selling or the menu they’re representing. So before you step onto the floor as a waiter or server, get to know the menu in-depth and impress your customers with your menu knowledge. You can do so by following the suggestions below:

  • Be able to describe each item offered on the menu
  • Try everything on the menu and be prepared to offer recommendations
  • Know what the dishes look like and be able to describe their taste
  • Know which dishes are vegetarian, vegan, and gluten free

Follow the suggestions above and become a product expert; your customers will trust your recommendations and appreciate you with a bigger tip.

—Emily Scott

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