There’s almost nothing more frustrating for a customer than a waiter who knows little to nothing about the food they’re selling or the menu they’re representing. So before you step onto the floor as a waiter or server, get to know the menu in-depth and impress your customers with your menu knowledge. You can do so by following the suggestions below:
- Be able to describe each item offered on the menu
- Try everything on the menu and be prepared to offer recommendations
- Know what the dishes look like and be able to describe their taste
- Know which dishes are vegetarian, vegan, and gluten free
Follow the suggestions above and become a product expert; your customers will trust your recommendations and appreciate you with a bigger tip.
—Emily Scott
