Proctors supervise exams to prevent cheating and protect exam information. Remote proctors use webcams and screensharing technology to monitor exams over the internet. You are expected to follow your proctor’s instructions throughout the entire exam. Failure to do so could result in the termination of your exam session and forfeiture of your exam and proctoring fees.
Your testing environment must have:
You are expected to keep your entire head and torso in view of the webcam during the entire exam.
Your testing environment must not have:
If you are unable to secure your testing environment, you may be asked to reschedule your exam when you are in a more suitable location.
The proctor will secure the testing environment by asking you to do the following:
If you are uncomfortable performing any of these tasks, you are encouraged to use a classroom proctor or testing center for exam proctoring. Please be aware that if you choose to take your exam with a remote proctor, you give up your right to privacy in your testing environment for the duration of the exam.
A computer with Windows Vista or higher or Mac OS X 10.5 or higher
If you do not have the appropriate equipment, you will not be able to take your test with a remote proctor. Please use this Equipment Test** before purchasing a remotely proctored exam.
*You can buy a webcam with a microphone on Amazon for about $10.
**Adobe Flash is no longer required to take an exam with an online proctor.
Please keep your eyes on your screen during your exam. You may not use the internet to search for exam answers, and your proctor may not assist you with the exam content. Continue to follow any instructions that your proctor gives you.
Let your proctor know when you have finished your exam. If you have followed all exam policies, your proctor will accept your exam submission. You will then receive an exam score. Please log out of StateFoodSafety before you close the proctor chat window.
Any attempt at cheating on the exam or recording any part of the exam will not be tolerated. In such cases, the examination will be terminated and the examinee may be subjected to legal action.
When exam security and your convenience are in conflict, exam security takes priority.
The proctor will end your exam if he or she believes that your actions may compromise the integrity of the exam or your testing environment. You will receive a failing score if your exam is shut down. You will also forfeit your examination and proctoring fees.
Examples of when an exam may be shut down:
If you believe your exam has been shut down unfairly, you may use StateFoodSafety’s complaints and appeals procedure.
*Please be aware that you may be charged fees for rescheduling or cancelling a session. For more details see Prometric's Reschedule/Cancellation Policy.
If you do not want to schedule a session right now, you can choose to