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Server Tip: Full Glasses, Big Tips

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Keeping drinks full is a simple tip motivator. Customers are very aware that a seemingly endless supply of beverages exists in the kitchen. When their glass goes empty, they’re left to blame the waiter. Often, they reflect that dissatisfaction in their tip. Following are some things you can do to help you get a bigger tip:

  1. Check back often with your tables. Doing this will not only help you be more aware of the table’s progress, but also help you notice if your customers need a refill.
  2. When pouring a beverage from a pitcher or jug, do not touch the pitcher spout to the glass.
  3. Refill the glass away from the table to ensure that the beverage is not spilled on or near the customers.
  4. If drinks are to be refilled in the kitchen, bring refilled glasses to the table without the customers having to ask.

Remember, empty glasses reduce tips and full glasses raise tips. So watch those glasses and cups, and anticipate your customers’ beverage needs!

—Emily Scott

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