Top 10 FAQs - California ANSI
- General Support
- How long does it take to complete the food handler course?
- If I don’t have access to a printer to print off the Certificate of Completion, what should I do?
- What score do I need to pass the test?
- How many times can I take the test?
- What are my options for how to pay for the online course?
- How do I get my certificate?
- I failed the test twice and your system is not letting me take the test again. What can I do?
- It says I need an email address to sign up for the course. What if I don’t have one?
- What is the California Food Handler Law?
The course and test will take approximately 75 to 90 minutes to complete. However, it could take longer if you wish to review important course information to be better prepared for the exam and your work in food service.
You can log into your account and print your certificate from any computer with internet access and a printer. You can find computers with these requirements at the library, a printing company (e.g., Kinko’s), or possibly a friend’s house.
This varies by location. See the “Course Details” tab for the course you are purchasing to learn what the “Test Passing Percentage” is for your area.
This varies by location. See the “Course Details” tab for the course you are purchasing to learn how many “Test Attempts” are allowed in your area.
If you are having difficulty passing the test, it may be helpful to review the course again. Don’t just guess; it’s important that you know this material.
All major credit and debit cards are accepted (Visa, Mastercard, Discover, American Express). Prepaid cards (Walmart, Visa Gift Card, NetSpend, etc.) are also accepted. In extenuating circumstances, we are able to accept eChecks over the phone as well. Paper checks are accepted only for group invoice payments. Cash is not accepted.
You will need to purchase the course, complete the course, and pass the test. Upon successful completion of the course and test, you will receive your Certificate of Completion. Some locations require additional steps. See the “Course Details” tab for the course you are purchasing to learn if any additional steps are required in your area.
Most courses come with two test attempts. If you have not passed after the second test attempt, you will need to purchase the course again.
An email address is asked for to increase the security of the website and your personal information. It will also provide you with a receipt and the ability to recover your password if necessary.
If you do not have one, we recommend that you create an email address for free with one of these online email clients:
-www.gmail.com/
-www.mail.yahoo.com/
-www.hotmail.com/
-www.mail.com/
The California Food Handler Law mandates that each retail food worker in the state receive a California Food Handler Card from an approved food handler training provider.
Senate Bill 303 is the “California Food Handler Law” and can be read at http://www.leginfo.ca.gov/cgi-bin/postquery?bill_number=sb_303&sess=CUR&house=B&author=padilla.